1. Go to our website
2. Select the Parent tab at the top of the home page
3. Scroll down and select the “Submit Hours” button
4. Complete the form and hit Submit

1. Go to our website
2. Select the Store tab at the top of the home page
3. Select the items to order
4. items will be given to either you or your swimmer within a week or two

FAST takes great pride in our team and belives the face of FAST/our brand is very important to both the swimmers and the general public. The branding encourages our swimmers to feel part of the team and fosters team spirit/pride, and is also a part of good team Governance. 

Each group has its own Clothing/Gear requirements that  can be found in our Clothing & Gear Policy (currently being updated/Aug 2024)

Great lengths have gone into adopting and administering the this Policy and there are a number of considerations given to the addition of any new required/not required items.

Use of the FAST logo is prohibited to ensure there is consistency in our brand

1.  Go to our website
2. select the Events Tab at the top of the homepage
3. select the Event
4. Select the "Attend/Decline" button and select "Decline"

It takes a lot of time and effort for Meet Managers (who are volunteers) to organize and run a meet. They need to know ahead of time the number of swimmers attending and what their events for the meet will be. FAST has a "Deadline to Decline" for each swim meet, this is the date that you cannot change being registered/responsible for the associated meet fees. You can find the deadline to decline on the Events page for each meet and we remind parents in the weekly updates when a meet deadline is approaching.

Swim Meets are incredibly important for our swimmers. Its an opportunity for swimmers to put their training to the test, build confidence and comraderie. If your swimmer is qualified to attend a swim meet, they are automatically registered for that meet and expected to attend (and thereby responsible to pay the meet fee). We do recognize there are times that it will not be possible for your swimmer to attend a swim meet. If this is the case, it is VERY important for you to go to your FAST account and "Decline" attending the meet BEFORE the deadline to decline. If you do not do this, we will assume your swimmer is attending and you will be invoiced for the meet fee

A "due" is an item that you will be charged for in the future. Most dues become invoices eventually

1.  Go to our website
2. click on your login name (upper right corner of the homepage)
3. select "My Account" from the drop down menu
4. select "Billing"
5. You will see a list of invoices, each has the date it was charged to your account
6. click on the invoice you want to review. It will be downloaded to your device
7. open the downloaded invoice and you will see the details of the charge

1.  As before, at the end of each month you will get an email letting you know the amount to be paid by the 1st of the following month

• If you pay by Credit Card (CC) and have saved your card on your profile (see below), invoices will be processed automatically - you don't have to do anything
• If you pay by Pre Authorized Debit (PAD) you do not have to do anything, invoices will be processed automatically - you don't have to do anything
• If you pay by Email Transfer (EFT) you must send the payment to fastswimmingoffice@gmail.com BY the 1st of the month, otherwise a $25 late fee may be invoiced to your account

1.  Go to our website
2. click on your login name (upper right corner of the homepage)
3. select "My Account" from the drop down menu
4. select "Payment Methods"
5. Remove your old credit card (if applicable)
6. Input your new credit card information
7. Set your new credit card as the Primary Payment Method

Meet Fees are comprised of two separate fees 1) entry fee which is paid to the hosting club and 2) the cost for our coaches to attend the meet (stipend, hotel, gas, etc). The Entry fee is determined by Swimming NB and the Coaches & Travel Fee (C&T Fee) is determined by total coaches expenses divided by the number of swimmers registered for the meet.